Frequently Asked Questions

How long does it take to see results?

Our Customer Finder programs use search engine optimization to increase your visibility in a Google search. Google takes a little time to take note of the changes and for it to reflect in their search results to your potential customers. It typically takes around 3 months - which is why our money-back guarantee is 3 months long too.

Is there a minimum contract?

No. There is no minimum contract. You can leave any of our programs giving just 30 days’ notice. We want every customer of TeamFloral to be 100% happy with their program so if you've any questions, don't hesitate to get in touch.

Is it easy to cancel my membership?

Yes, it's extremely easy. We at TeamFloral want every customer to be 100% happy with their program, so if you want to leave at any point, for any reason, you can simply email us to request a cancellation. We'll process it right away to start the 30 day notice period.

What is the 90-day, money-back guarantee?

The 90-day, money-back guarantee is something we're extremely proud of here at TeamFloral. We've always had it, and it's built into the fabric of what TeamFloral stands for; that if you're not happy, neither are we. Our 90-day, money-back guarantee has no restrictions. If in 90 days you're not 100% happy with the service and program you're signed on to, simply email us and we'll refund your money, no questions asked. As our money-back guarantee is also protected by our earning criteria (that we guarantee you'll earn more back than you spend with us) you can imagine how few requests we get.

Do you really guarantee that my shop will earn more back than I spend?

Yes. On our Customer Finder programs, we guarantee that you'll earn more in new additional sales than you spend on the program. Meaning, that in 3 months, if you haven't earned more than you've spent on Customer Finder, we'll refund your money. This makes it no-risk for you and your business. We value your trust and our guarantee validates that.

How do I get to the top of Google for searches?

Getting to the top of Google searches is time consuming and requires consistency. Google values shops that work on how their shop displays online. For example, it's very important that new reviews flow through on a consistent basis; that the shop posts regularly on their GMB page, and that the shop's information is correct and updated along with regular uploads of shop and product images. This is why we created our Customer Finder programs, to solve this issue. It's time consuming doing this work month in month out, and also keeping up with the changes Google makes to its algorithm. TeamFloral's Customer Finder program does all of this for you so you can concentrate on running your shop.

Can I cancel anytime?

Yes. We don't have minimum contracts with any of our programs so you can cancel your program with us at any time, simply by emailing us.

When is the best time to start?

With optimizing your search engine result, the best time to start was yesterday, the next best time is today. The more time that is invested in optimizing your shop's online presence in Google, the quicker the results can be seen.

How do I join a plan?

Joining a plan is extremely simple. Head to our ‘book a call’ page and arrange a time for a call that's convenient for you to talk with us. We will go through your shop’s current online visibility to ascertain how effective our programs will be for you and recommend which program will be the most beneficial for your needs. We don't offer plans to everyone as we must be confident that all of our florists will achieve great results.

How do I book a call with TeamFloral?

Booking a call is easy with TeamFloral. Head to our ‘book a call’ page and use our calendar to book a time directly with us at a time convenient for you. You'll be sent the call information, along with a reminder nearer the time and we'll give you a call!

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